Account and troubleshooting

Reset your password

Recover access when you forget your password.

Karro notification settings in English

Steps

  1. On the sign-in screen, tap Forgot password.

  2. Enter the email address for the account.

    Karro screen illustrating step 2
    The red area shows where to tap in step 2.
  3. Open the email and find the reset code.

  4. Enter the code and choose a new password.