Account and troubleshooting

Contact Karro support

Write to us when an issue remains unresolved after these checks.

Karro notification settings in English

Steps

  1. Open Profile > App > Help and discovery > Contact support.

    Karro screen illustrating step 1
    The red area shows where to tap in step 1.

  2. Describe the steps that cause the problem.

  3. Attach a screenshot if it contains no sensitive information.

  4. Send everything to support@karroapp.com.

Email support@karroapp.com

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