Account and troubleshooting

Report a problem or send an idea

Send useful context to the team from the app.

Karro notification settings in English

Steps

  1. Open Profile > App.

  2. Open Help and discovery, then tap Feedback or bug.

    Karro screen illustrating step 2
    The red area shows where to tap in step 2.

  3. Describe what you were doing, what happened and what you expected.

  4. Include the version shown under Profile > App > Advanced options and send the form.

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